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Please describe the Robo-FTP authorization process.
This description applied to v1.50.x.
There are three elements associated with a Robo-FTP license.
Serial Number -- This first element is a 12-digit numeric value provided at the time of purchase usually by way of an e-mail you receive from our online e-commerce partner, DigiBuy. If you purchased Robo-FTP from our alternate e-commerce site, Share*It!, then we suggest that you send an e-mail to http://www.robo-ftp.com/ftp-support-form.php requesting a serial number.
Site Code -- The second element is a 16-character alpha-numeric string locally generated value created by Robo-FTP on your PC once it has been installed. This value is unique for each PC and for each time Robo-FTP is installed. Look under Robo-FTP's Help menu for menu items where you can display this Site Code.
Site Key> -- The final element is a 24-character alpha-numeric string generated by Serengeti Systems Incorporated (based on your serial number and Site Code) and returned to you via http://www.robo-ftp.com/ftp-activate.php on our web site (if you elect the activate Robo-FTP yourself), or by e-mail or fax if you request activation using either of these two methods.
In a nutshell, to activate your Robo-FTP license, you need to provide both your serial number and Site Code (either via http://www.robo-ftp.com/ftp-activate.php, the web form or fax/e-mail); in turn, you will receive a Site Key. Enter this information within the correct screen within Robo-FTP and click Activate. Your Robo-FTP license is now fully authorized.
Tags: Robo-FTP, Installation, activation, Download
