activation
Configuration
PGP
Robo-FTP
Robo-FTP Server

Frequently Asked Questions

The FAQ list is a great starting point for basic questions about what you can do with Robo-FTP.

Browse the FAQ list now

Getting Started

Browse these tutorials and sample scripts to get up and running with Robo-FTP in minutes.

Browse tutorials and samples now

Contact Technical Support

If you can't find the answers you need online, get in touch with our Technical Support staff.

Contact Technical Support now

Professional Services

Need more than basic technical support? Our Professional Services team can help you deploy a complete solution.

Contact Professional Services now

Enter search queries below or use the tag links to the right to browse the knowledge base by category (Show All Tags).


My trading partner sent me a PGP public key created with a package from Cryptic Software. I cannot seem to encrypt a file correctly -- the resulting encrypted file is empty. What gives?

The public key from Cryptic Software as you have it is incompatible with Robo-FTP. When this key is used in encryption, an "unusable public key" error is generated. This particular key was not created with a subkey. The GnuPG package which is used by Robo-FTP (v3.5.0 and previous only) requires the subkey be present when doing encryption, so encryption fails. Therefore, a public key needs to be created with a subkey in order to work with Robo-FTP. Check with your trading partner to see if a suitable public key can be produced for you.

Tags: PGP, PGP Key, Robo-FTP