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Robo-FTP
Robo-FTP Server

Frequently Asked Questions

The FAQ list is a great starting point for basic questions about what you can do with Robo-FTP.

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Getting Started

Browse these tutorials and sample scripts to get up and running with Robo-FTP in minutes.

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Contact Technical Support

If you can't find the answers you need online, get in touch with our Technical Support staff.

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Professional Services

Need more than basic technical support? Our Professional Services team can help you deploy a complete solution.

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Enter search queries below or use the tag links to the right to browse the knowledge base by category (Show All Tags).

When connecting to an SSL server, the following error occurs: "Cannot open Trusted Certificate database".

Tags: SSL, Robo-FTP, Configuration

Last Updated: 2007-06-24

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I'm getting a "Robo-FTP settings corrupted" message when running Robo-FTP. What's wrong?

Tags: Robo-FTP, Configuration, Registry

Last Updated: 2007-06-24

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When I turn logging on in the configurator, it does not take effect.

Tags: Configuration, Trace Log, Robo-FTP, Log Files

Last Updated: 2007-06-24

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Need to configure Robo-FTP for connection through a SOCKS4 proxy server. How is that done?

Tags: Configuration, Robo-FTP, Firewall, Proxy Server, Registry

Last Updated: 2008-08-06

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I need to configure Robo-FTP to restrict the data connection to use the same IP address used for the control connection. What do I do?

Tags: Configuration, Robo-FTP, Registry

Last Updated: 2007-06-24

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When I open the FTP Applet, the window is only partially visible or only the title bar appears, and I cannot restore it to the normal size.

Tags: Robo-FTP, All-User Settings, FTP Applet, Configuration, Registry

Last Updated: 2007-06-24

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How do I use multiple SSH keys?

Tags: SSH, Robo-FTP, Configuration

Last Updated: 2007-06-24

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I am having trouble transferring files to my FTPS (SSL) site with a secured data channel. The site administrator told me something about data compression and that might be a problem. Does Robo-FTP support compression on a secure SSL data channel?

Tags: FTPS, SSL, Robo-FTP, Configuration

Last Updated: 2007-06-24

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How do I get rid of the names of the script files in the QuickScript dropdown menu that will not be used?

Tags: Robo-FTP, Configuration

Last Updated: 2007-06-24

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I'm seeing a dialog box asking for information for a Manual Logon. Why is this dialog box appearing?

Tags: FTPLOGON, Robo-FTP, Configuration

Last Updated: 2007-06-24

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How do I use multiple SSL client certificates?

Tags: SSL, Robo-FTP, Configuration, Client Certificate

Last Updated: 2008-01-18

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Problems establishing data connection with FTPS

Tags: connection, Configuration, Firewall, FTPLOGON, FTPS

Last Updated: 2008-04-08

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